FAQs
What should I bring?
A robe, slippers/flip-flops, water and a water bottle. You can also rent robes and extra towels from us.
What do we supply you with?
The spa has a washroom, hot shower and changing room as well as rest areas. We'll give you a towels. We'll supply you with filtered water.
What are the hours
9:30am - 9:30pm every day of the week. The sessions are 90 minutes or 100 minutes, or you can book 2 sessions together for 3 hours. Please arrive 5 minutes before your session starts.
Do I, our my group, have the spa to myself/ourselves
If you book the Arbutus View or Salish Sea Circuits you have the private and exclusive use of that Spa.
What is included
Arbutus View Circuit:
A Cedar Barrel Sauna (fits 4 comfortably). Cedar Cold plunge. (4 - 7 degrees for maximum health benefits), Hammocks, chairs and fire pit in Rest Area, Shower, Changing Room and Washroom. One of Canada's rarest old-growth forests.
Salish Sea Circuit:
Hot tub, cold plunge, rest area, hammock. Indoor washroom and shower.
Is there an age limit?
You have to be 16 years of age or older to use the Spa.
Cancellation Policy
We have a strict cancellation policy. You may cancel or re-schedule your booking with the link provided in your confirmation email and receive a refund (minus a processing fees) for up to 48 hours prior to your appointment. If less than 48 hours notice is given, no refund will be provided. If a customers cancels a session, please note a 20% administrative fee applies.
Booking Sessions
Bookings can be made over the phone or online.
Are we open when it's raining
Yes. The forest can be even more captivating when it rains.
Are there any restrictions for people on medication or suffering from health issues, or those who are pregnant?
Thermal therapy may present risks for people suffering from angina, heart or respiratory problems, diabetes, hyper- or hypotension, especially when the conditions are viewed as serious and/or uncontrolled.
Always consult your doctor for personalized medical advice.
Once I book a session, what can I expect
We are a private Thermal Spa in a rural area. The Thermal Circuit is contained within one space, so once you are in your Circuit, it is completely private. Guests can enjoy the spa in a stunning forest environment with the sights and sounds of nature. You'll get an email confirmation.
Where do I park?
There is free parking onsite.
Can I bring food or drinks?
You can bring your own food and drink. Please arrive sober and hydrated. Consuming alcohol during a session may counteract the benefits of hot & cold therapy. We know that a Circuit session can make you really hungry, so if you like, you’re more than welcome to bring a snack /picnic. Please do not bring glass products. We supply plastic glasses. Please do not eat in the sauna, hot tub nor the cold plunge.
Respecting the environment
We love to share this beautiful forest with others. Join us in the enjoyment of this special place. Please keep your voices down to respect our neighbours.
Clothing Optional
Clothing is optional. Once in the spa, your will not be seen by anyone.
Well-Behaved Dogs Allowed
Please tie them to a post. Do not let them roam.