FAQs

What should I bring?

Slippers/Flip-Flops a Water Bottle. We supply one towel and one robe per person.

What is included?

Nordic Circuit (100 minutes)

A Cedar Barrel Sauna (fits 4 comfortably 90-100ºC)

Cedar Cold plunge (4 - 7ºC)

Hot Tub (40ºC)

Hammock

Rest Area with chairs

Hot Shower, Changing Room and Washroom

One of Canada's rarest old-growth forests.

Salish Circuit (90 minutes)

An Infra-red Sauna (fits 2 comfortably 50-60ºC)

Cedar Cold plunge (4 - 7ºC)

Hot Tub (40ºC)

Indoor Zen Lounge

Deck rest area with chairs

Indoor Hot Shower, Changing Room and Washroom

One of Canada's rarest old-growth forests

What are the hours

9:00am - 9:40pm every day of the week.

You can book 2 sessions together for 3 hours. Please arrive 5 minutes before your session starts.

Do I, our my group, have the spa to myself/ourselves

When you book a session, you have exclusive use of the spa.

Is there an age limit?

You have to be 16 years of age or older to use the Spa.

Cancellation Policy

Please understand that appointment times are limited.

Arbutus View Thermal Spa requires 72 hours' notice for cancellations or re-scheduling Tuesday to Thursday, but a 7-day notice is needed for Friday to Monday appointments.

All booking refunds are subject to a 15% cancellation fee.

Cancellations within 72 hours (for Tuesday to Thursday appointments) or 7-days (Friday to Monday appointments) will not receive a refund.

Are we open when it's raining

Yes. The forest can be even more captivating when it rains.

Are there any restrictions for people on medication or suffering from health issues, or those who are pregnant?

Thermal therapy may present risks for people suffering from angina, heart or respiratory problems, diabetes, hyper- or hypotension, especially when the conditions are viewed as serious and/or uncontrolled. Always consult your doctor for personalized medical advice.

Once I book a session, what can I expect

We are a private Thermal Spa in a rural area. The Thermal Circuits are contained within one space, so once you are in your Circuit, it is completely private. The circuit is for you and your group exclusively, you will share with no else. Guests can enjoy the spa in a stunning forest environment with the sights and sounds of nature. You'll get an email confirmation.

Where do I park?

There is free parking onsite.

Can I bring food or drinks?

No. We supply a Charcuterie Board, which you can purchase when you book, along with chilled Pellegrino. We supply filtered water and tea for every booking.

Please arrive sober and hydrated. Consuming alcohol during a session may counteract the benefits of hot & cold therapy. Please do not bring glass products. We supply plastic glasses. Please do not eat in the sauna, hot tub nor the cold plunge.

Respecting the environment

We love to share this beautiful forest with others. Join us in the enjoyment of this special place. Please keep your voices down to respect our neighbours.

Well-Behaved Dogs Allowed in Nordic Circuit

Please tie them to a post. Do not let them roam.

Arbutus View Thermal Spa is committed to adhering to the principles of PIPA (Personal Information Protection Act), PIPEDA (Personal Information Protection and Electronic Document Act), CASL (Canada’s Anti-Spam Legislation) and any other applicable legislation to protect the privacy and confidentiality of the personal information of members, subscribers and customers volunteers. We value the trust of those we deal with, and of the public, and recognizes that maintaining this trust requires that we be transparent and accountable in how we treat the information individuals choose to entrust with us.

During the course of our various activities Arbutus View Thermal Spa gathers and uses personal information to carry out its work and other day-to-day activities. It is reasonable for a person to expect Arbutus View Thermal Spa to carefully protect the personal information it collects and that any other use other than those for which it was collected, will be disclosed, and subject to consent

Arbutus View Thermal Spa does not sell, rent or exchange any personal information collected from our members, subscribers or customers with any other Company, organization or entity.

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